FAQ
Frequently Asked Questions
Ordering & Custom Designs
Can I upload my own design?
Yes. We offer fully custom engraving. You can upload your own design, logo, or artwork when placing your order. If you're unsure about your design, feel free to get in touch and we’ll be happy to help.
Can you help create a design?
Yes. If you have an idea but not a finished design, we can help refine your concept and create something that works well for engraving.
My part isn't listed — can you still engrave it?
Absolutely. If your part or product isn't shown on our website, get in touch and we'll be happy to discuss your custom project. We regularly work on one-off pieces and new ideas.
Fitment & Compatibility
How do I know if the part fits my bike?
If you're unsure about compatibility, contact us before ordering. We'll help confirm fitment for your specific Harley Davidson model.
Which Harley models do you support?
We offer parts compatible with a range of Harley Davidson models including:
- Sportster
- Big Twin
- Twin Cam
- Evolution
- CV Carb models
If you're unsure, just ask.
Manufacturing & Quality
Where are your parts made?
All Throttle & Steel parts are manufactured in the UK and made to order.
What material are your parts made from?
Our parts are made from high-quality chrome steel, designed for durability and long-lasting detail.
How are the designs applied?
We use precision etching to create clean, sharp designs that are built to last.
Shipping & Lead Times
How long does my order take?
As all parts are made to order, lead times may vary depending on the design and workload. We aim to complete orders as quickly as possible while maintaining quality.
Do you ship internationally?
Yes, we can ship internationally. Shipping options will be available at checkout.
Returns & Custom Orders
Can I return a custom item?
Because items are made to order and often customised, returns may not be possible unless there is a fault. If there is an issue with your order, please contact us and we'll help resolve it.
What if there's a problem with my order?
If you experience any issues, contact us and we’ll work quickly to resolve it.
Still Have Questions?
If you can't find the answer you're looking for, feel free to get in touch. We're always happy to help with custom engraving, fitment questions, or design ideas.